Warranty

Limited Warranty

MOTEX LAB INC. ("MOTEX Lab") warrants its own brand products (collectively, the “Products”) against defects in manufacturing, material, or workmanship under normal use and service within the warranty period, one (1) year.

For other brands product please visit their official website and contact customer service team for detailed informations.

EXCLUSIONS AND LIMITATIONS

  • defects caused by normal wear and tear
  • cosmetic damage, including but not limited to scratches, dents, and broken plastic, unless failure has occurred due to a defect in materials or workmanship
  • functions designed to diminish over time, including but not limited to coatings and batteries, unless failure has occurred due to a defect in materials or workmanship
  • defects caused by accident, abuse, misuse, fire, or other external cause
  • defect caused by not in accordance with Products instructions
  • any Products that is not purchased from Motex or one of its authorized resellers

SOLE AND EXCLUSIVE REMEDY

If a warranty claim is approved byMOTEX Lab,MOTEX Lab will, in its discretion: (1) repair the Product using new or refurbished parts; (2) replace the defective Product with a new or refurbished Product; (3) if the original product is no longer available or out of stock, replace the defective Product with a replacement product of equal or greater value; (4) provide you with a gift card equal to the amount of the original purchase price. This Limited Warranty only applies to and is non-transferrable from the original end-user purchaser.